At auraasia, the fun of gaming comes with responsibility. We provide tools, guidance, and support to ensure every gaming session stays within your control.
We give you full control to decide how and how much you play.
Set deposit limits for daily, weekly, or monthly periods directly from your account settings. Once the limit is reached, additional deposits will not be permitted until the next period.
Set session time limits to stay on track. auraasia will send you a reminder when you are approaching the limit you have set for yourself.
Need a break from gaming? Activate pause mode for 24 hours, 7 days, or 30 days. During the pause period, your account remains secure but access to games is suspended.
For those who feel they need a longer break, self-exclusion is available for periods ranging from 6 months to permanent. Requests can be made through our support team.
Set the maximum loss amount you are comfortable with over a given period. Once this limit is reached, our system will automatically block further betting.
Auraasia sends periodic notifications during extended sessions to remind you how long you have been playing, helping you make informed decisions.
Responsible gaming means enjoying online gambling as a form of entertainment — not as a source of income, an escape from problems, or something that disrupts daily life. At auraasia, we believe every member deserves a safe, fair, and controlled gaming experience.
The reality of online gaming is this — the outcome of every spin or bet is random and unpredictable. Some days you may win big, other days losses await. This is why understanding how to play smart matters, so the experience stays enjoyable and never overwhelming.
Auraasia takes a proactive approach to maintaining a healthy gaming environment. We not only provide control tools, but also train our support team to identify signs of problematic gaming and offer appropriate assistance to members who need it.
The auraasia platform is restricted to individuals aged 18 Years and Above only. This is not merely a rule — it is our moral responsibility to protect young people from the negative effects of gambling.
During registration, all members are required to complete a thorough identity verification (KYC) process. Valid identification documents are needed to confirm your age and identity. Any account found to have been registered by an underage individual will be suspended immediately and any existing balance will be returned in accordance with established procedures.
If you become aware of anyone under the age of 18 using the auraasia platform, please report it to our support team immediately. We will take swift action.
Beyond the age requirement, we also require all members to play using their own personal accounts only. Sharing accounts or playing on behalf of others is strictly prohibited and may result in account closure.
Not everyone realises when gaming begins to negatively affect their life. Gaming addiction often develops gradually. Here are some warning signs to watch for in yourself or someone you care about:
Important: If you identify two or more of the above signs in yourself, this may indicate that you need help. Do not hesitate to contact the auraasia support team or an external support organisation.
Fun gaming starts with the right mindset and planning. Here are practical tips from auraasia to keep your gaming experience positive:
Setting limits is a smart, proactive step. Here is a summary of the available limit types and how they work:
| Limit Type | Duration | How to Activate | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Account Settings | Immediately |
| Loss Limit | Daily / Weekly / Monthly | Account Settings | Immediately |
| Session Time Limit | Per gaming session | Account Settings | Immediately |
| Gaming Break | 24 Hours / 7 Days / 30 Days | Account Settings / Support | Within 24 Hours |
| Self-Exclusion | 6 Months / 1 Year / Permanent | Contact Support | Within 48 Hours |
Deposit limit increases require a 7-day waiting period before taking effect — this is a protective feature designed to give you time to think before deciding to raise your limit.
Take two minutes to reflect on the following questions. Answer honestly with yourself:
Have you ever played using money meant for daily essentials such as food, bills, or rent?
Do you feel the need to hide your gaming habits from family or friends?
Have you ever played trying to recover money lost in a previous session?
Does gaming affect your work productivity, personal relationships, or physical and mental health?
Have you ever tried to cut back or stop gaming but were unable to?
Do you feel anxious or restless when you are unable to play for a period of time?
If your answer is "No" to all of the questions above — keep playing responsibly! If any answer is "Yes", consider reaching out to our support team or using the available control tools.
As a trusted online gaming platform in Malaysia, auraasia takes social responsibility seriously. This is not merely a business obligation — it is a core value that shapes how we operate every day.
Our team is specially trained to identify concerning gaming patterns. When our system detects activity that may indicate signs of addiction, we will proactively reach out to the member in question to offer support and guidance.
We also continuously review and improve our responsible gaming control tools in line with evolving industry best practices. Our goal is simple: you enjoy playing today, and you still enjoy playing tomorrow.
Auraasia complies with internationally recognised responsible gaming principles and standards, ensuring our platform is safe for all members who play in a healthy and controlled manner.
Visit auraasia and log in using your ID and password.
Click the profile icon in the top right corner and select "Account Settings".
Navigate to the "Responsible Gaming" tab and select the type of limit you want to set.
Enter your preferred limit amount, confirm your choice, and the limit will activate immediately.
If you or someone you care about needs professional help, the following resources are available:
Join auraasia today and enjoy a safe, controlled, and enjoyable gaming experience. Our control tools are always available for you to use at any time.